We are more than willing to issue refunds, which is why we offer a no questions asked money-back guarantee. If you are unhappy with your item for any reason or if there were any problems just send it back to us for a full refund, as long as the item is in the same sealed condition as it was when it was sent out to you.

Please note: All items must be returned in a saleable condition. Customer hygiene and safety is paramount, items can only be returned for a refund if they are unopened, unused and with all tamper-resistant seals, packaging and any cellophane intact.

Returns are accepted within 30 days the buyer pays for the return postage unless the item was damaged when delivered, which should be recorded by the buyer.


As well as refunds you can always exchange an item, if this will make the item more suitable for your needs, please ensure the item is still in the same sealed condition we sent it out to you and still in its original packaging.

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